Right Side of the Road Tours
Guided and Escorted Motorcycle Tours of Brittany and Beyond
Web site & content © Right Side of the Road Tours 2008
Terms and Conditions
Right Side of the Road Tours (RSRTours.co.uk) operate with the following terms and conditions.
Once a booking is made and deposit received all parties are bound by these terms and conditions and are considered to have read, understood and accepted the terms and conditions as stated. We reserve the right to alter these terms and conditions as required to meet changes in legislation or business needs without notice.
Deposit
A deposit of £100 per person must be submitted with your completed booking form. This reserves a place for you and/or your party. A booking confirmation will be issued specifying the date your balance becomes due.
Payment of Balance
We will send one reminder approximately 90 days before departure. The balance of payment for your tour will become due 60 days prior to departure. Late payment may result in the loss of your deposit and cancellation of your tour or incur additional administration costs. Tours booked within 60 days of departure will require payment in full at the time of booking.
Surcharges
Circumstances beyond our control may dictate an increase in the cost of your tour. In accordance with the Package Travel, Package Holiday and Package Tour Regulations 1992 and EC Directive 90/314EC any increase less than 2% of the original booking price will not cause an increase to you. We reserve the right to amend your final invoice should there be an increase over 2%. In compliance with the above regulations no surcharges will be made within 30 days of departure.
Tour Changes
Arrangements for your tour are made in advance. It is therefore possible that changes may have to be made. In most cases, these changes, if any, will be minor and will not effect your holiday. In the event of a major change we will advise you immediately. You may then either continue the tour with the revised itinerary, accept an alternative of the same or similar value, or cancel your holiday with a full refund.
We are unable to control any deficiencies in services due to weather conditions, road conditions or closures, alterations to ferry timetables, ferry delays, strikes or other industrial action. Where alterations have to occur while a tour is underway, alternative routes or destinations will be substituted where possible. No refund or claim for compensation can be accepted under these circumstances.
Cancellation
If we cancel
We reserve the right to cancel any tour. This is only necessary in exceptional circumstances. In such an event, we would hope to offer you an alternative. Where this is not possible or acceptable, we will issue a full refund. RSRTours will not be held responsible or offer a refund as a result of cancellations caused by any of the following situations: war, riots, civil unrest, terrorism, natural disaster or any unforeseen cancellations due to industrial disputes and/or weather.
Transfer of Booking
In the event of you having to cancel more than 30 days before departure you may transfer your booking to another person. There is a minimum charge of £25 per person to cover administration costs. We reserve the right to refuse a request to transfer a booking. Transfers of bookings within 30 days of departure are not possible.
If you cancel
All cancellations must be in writing to the address given on your booking confirmation and the following terms apply;
More than 90 days before departure: A full refund of all monies paid, less £25 per person administration charge.
Between 90 and 60 days before departure: A full refund of monies paid, less deposit.
Between 60 and 30 days before departure: Credit of 50% of monies paid towards another tour valid for twelve months.
Less than 30 days: No refund.
We strongly recommend you take out Holiday Cancellation Insurance.
Our Responsibilities
We accept our responsibility to supply as near as physically possible a tour package as described at the time of booking.
Your responsibilities
To take part in any of our tours you must accept all your responsibilities to the following points.
You must be a competent rider with a machine that is road legal in both the UK and any country the tour is scheduled to visit.
You must have a valid Certificate of Insurance covering your machine, rider and pillion in all counties the tour is scheduled to visit.
You must have valid driving licence. This must be valid in all countries the tour is scheduled to visit.
You must have a valid passport, including any required entry visas to all countries the tour is scheduled to visit.
If you are a UK resident you must have a European Health Insurance Card (EHIC).
You must have European Breakdown Insurance cover. This must include vehicle repatriation in the event of an accident or serious breakdown. We have no facilities for the storage of your bike or means to repatriate it to the UK in the event of a breakdown or accident.
This insurance cover is available from www.theaa.com or similar organisations.
You must have Personal Travel Insurance for yourself and pillion (if appropriate). This must include medical cover for accident or illness, including any repatriation in the event of serious illness or injury. Suitable insurance can be obtained from www.travel-insurance.net/motorcycle/
RSRTours has no ties to any insurance provider and receives no commission from them. You are welcome use any insurance provider you prefer. You are solely responsible for ensuring that any policy bought meets your insurance needs while taking part in any of our tours.
You are solely responsible for anything relating to your driving, including, but not restricted to; payment of any fines relating to traffic offences, accident claims etc.
Please advise RSRTours of any illness, infirmity, allergies or dietary needs that may effect your touring holiday.
Financial Protection
In accordance with the Package Travel, Package Holiday and Package Tour Regulations 1992 and EC Directive 90/314EC all monies paid by you will be kept in trust until such times as your tour is complete.
Behaviour
We reserve the right to terminate your tour if in the opinion of your tour guide, accommodation provider or other guests your behaviour is considered unacceptable or adversely affecting other guest's enjoyment of their holiday. Under these circumstances you may, at the sole discretion of the accommodation provider be required to vacate your accommodation immediately. No refund will be given.
Complaints
In the unlikely event of a complaint about any aspect of your holiday, please approach your tour guide who will endeavour to correct any problem you may have. If you consider your complaint has not been properly dealt with, you should put your complaint in writing and post to the address below with in 14 days of the end of your holiday.
